Description

Morgan State University is seeking a collaborative, innovative, strategic leader to serve as the Medical Director of the University Health Center (UHC). The UHC provides on-campus medical care and coordinates supplemental needs for off-campus care through a network of community specialists and hospitals. The UHC provides health education to promote health and well-being and coordinates the student health insurance plan. Reporting to the Division of Student Affairs Leadership, the Medical Director is responsible for carrying out the mission of the University Health Center (UHC) by providing strategic clinical leadership. This position offers an innovative, strategic leader the opportunity to develop and advance healthcare provision to diverse students in a University committed to equitable access, with an explicit strategic goal of student success and well-being during a period of historical growth and advancement.

The Medical Director will provide clinical expertise by serving as a healthcare provider and supervising the health center staff. The Medical Director collaborates with the Associate Director for Operations, the Associate Medical Director, and the Assistant Director to implement and update standardized procedures, oversee the credentialing and privileging of clinical staff, ensure compliance with relevant policies and regulations, and facilitate health promotion through collaborative programs that address the needs of students and the larger campus community. The Medical Director will also serve as a change agent in transforming care delivery, developing new responses to challenges designed to meet the changing needs of our diverse University community and advance strategic goals. The Medical Director will identify and address critical operational gaps, working closely with the Associate Director for Operations, who leads the development and implementation of the vision, strategy, and overall structure for the UHC, supporting University goals for student health and success, and fostering a University culture of well-being.

Requirements

Duties & Responsibilities:

Ensures operations are functioning efficiently and effectively through the supervision of subordinates. Supervises medical staff in the University Health Center directly, including recruitment, hiring, credentialing, privileging, orientation, proctoring, and performance appraisal. Collaborates with the UHR Leadership Team on HR-related actions associated with hiring, development, and discipline of staff members according to campus policies and procedures, as needed. Collaborates with UHC Leadership Team to develop staffing plans for the Health Center for the academic year and break periods, balancing the needs of staff and patients with timely access to care.
Provides direct patient care and conducts consultations for other UHC clinical staff to support patient management. Coordinate on-campus patient care issues with the off-campus medical community, medical centers, and Departments of Health, and serve as the medical liaison with other University departments and agencies outside the University. Supports health promotion to educate the campus community. Collaborates with the CARE Team to support crises arising on campus in response to student medical needs (i.e., disease outbreaks, emergency preparedness, etc.)
Collaborates with the Associate Director for Operations, the Associate Medical Director, and the Assistant Director on the development and administration of clinical programs by providing analysis of clinician performance, patient satisfaction surveys, staff surveys, and informal communication with clinical staff. Oversees the review and modification of standardized procedures for Nurses and Nurse Practitioners and establishes a method for quality control and ongoing evaluation of the competence of nurse practitioners authorized to perform patient care. Collaborates with the UHC Leadership Team for medical consultation and review for laboratory services, pharmaceutical services, and patient appointments.
Review patient charts to ensure that clinical staff are processing them accurately, completely, and with minimal errors, in accordance with EHR procedures. Implements a peer review process to determine if appropriate treatment is being provided.
Initiate strategic planning and assessment activities to inform and guide capital planning, program, and medical service development. Collaborate with the Student Affairs leadership and UHC leadership to establish annual goals, learning outcomes, and priorities, and ensure alignment with the Student Affairs strategic plan. Serves as an active member of the Student Affairs Leadership Team (SALT), the CARE teams, and various university committees. Work with University Counseling Center leadership to troubleshoot/problem-solve, with the goal of providing seamless, integrated care for patients/clients.
Collaborate with the Associate Director for Operations, the Associate Medical Director, and the Assistant Director on communication and compliance with relevant regulatory boards (e.g., MD Board of Registered Nursing, OSHA), and other governing agency regulations; measure health outcomes against established state-regulated standards and make or recommend adjustments.
Maintain medical licensure and professional competence. Participate as a leader in national and state student health services and wellness discussions as an advocate for serving the unique health needs of globally diverse students through providing outstanding student health care.
Other duties as assigned.